sofatotoPrivacy Policy

This page describes what we collect when you use sofatoto and how we keep that data protected. Account opening starts with email verification, identity documents (KTP, passport, driving license), proof of address, and a deposit method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account). We process this information to verify your identity, comply with local regulations, and enable deposits and withdrawals.

We collect data only to run sofatoto securely and legally. We do not sell your information to third parties. We share details only with payment processors (to complete transactions) and legal authorities (when required by law). Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of location.

Your rights include access to your data, correction of inaccurate information, and deletion requests (subject to legal retention requirements). Contact our support team to exercise these rights.

What we collect on sofatoto

We collect several categories of information when you create a sofatoto account and use our platform:

Account and identity information

We collect your legal name, email address, phone number, date of birth, and government ID number (KTP, passport number, or driving license number). We also request proof of address—a recent utility bill, bank statement, or rental contract dated within 90 days. You upload a self-portrait (selfie) taken within 30 days, showing your face and matching your ID. This information is mandatory for account verification. We retain identity documents for a minimum of five years to comply with anti-money-laundering regulations in supported jurisdictions.

Payment information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details: the amount, date, payment method, and reference number. We do not store your full bank account number or credit card details; these are tokenized by our payment processor. You may see a masked version (e.g., "****1234") in your transaction history, but we do not retain the complete details.

Betting and gaming data

We record all bets placed on sofatoto (Liga 1, Piala AFF, Champions League, Mobile Legends, Aviator, live blackjack, etc.), game spins, session timestamps, and settlement results. This data is kept indefinitely for fraud detection, dispute resolution, and regulatory reporting. Your betting history is private and is never shared with other users.

Technical and device information

We collect your IP address, browser type, operating system, and device information (e.g., "Android 13", "iPhone 15"). We use cookies and local storage to remember your login preferences and language settings. Our servers log login timestamps, session duration, and game-load times. This helps us detect suspicious activity and improve sofatoto's performance.

We do not sell your data on sofatoto

sofatoto does not sell, rent, or trade your personal information. We share data only with payment processors and legal authorities when required by law.

How we use and protect your data on sofatoto

Data use and purposes

We use your information to verify your identity, process deposits and withdrawals, settle bets, detect fraud, comply with legal requirements, and improve sofatoto's service. For example, we compare your deposit address with your verified address to prevent money laundering. We analyze betting patterns to detect collusion or suspicious accounts. We use your email to send account notifications (login alerts, withdrawal confirmations) and support messages.

We do not use your data for marketing unless you opt in. We do not share your email with promotional partners. If you receive sofatoto newsletters or special offers, you can unsubscribe by clicking the link in the email.

Data security and encryption

We encrypt all sofatoto data in transit using TLS 1.2 or higher. Your password is hashed (one-way encryption); we never store or see your plaintext password. Payment information is tokenized and stored separately from your account profile. Our servers use firewalls, intrusion detection, and regular security audits. We limit employee access to customer data strictly and log all access attempts.

Despite these safeguards, no system is non-specific info secure. If you suspect unauthorized access to your sofatoto account, contact support immediately to lock or reset your account.

International data transfers

sofatoto's servers may be located outside your country. By using sofatoto, you consent to your data being transferred to and processed in those jurisdictions. We apply the same protection standards regardless of server location.

Cookies and tracking on sofatoto

We use cookies to store your language preference, login session, and device fingerprint (a unique identifier). These cookies are necessary for sofatoto to function. Optional cookies track your behavior (e.g., pages visited, time spent) to improve our site design. You can disable optional cookies in your browser settings; disabling necessary cookies will log you out of sofatoto.

We do not use third-party analytics (Google Analytics, Mixpanel) that would track your activity across the web. sofatoto only tracks activity within our platform.

1

Email and phone verificationAccount security

We send a confirmation email when you open your sofatoto account. We may contact you by phone or email for security checks (e.g., unusual login location).
2

Identity verification documentsStored 5+ years

We retain ID photocopies, address proofs, and selfies for anti-money-laundering compliance on sofatoto.
3

Betting and transaction historyIndefinite retention

We keep all bet records, game spins, and payment details for dispute resolution and regulatory audit on sofatoto.
4

Request data access or deletionYour rights

Contact sofatoto support to request a copy of your data or to request deletion (subject to legal holds).

Third-party processors

We share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet issuers, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals. These processors have their own privacy policies and may retain transaction data. We do not control their data handling. We also share information with legal authorities (police, tax agencies, regulators) if required by law in supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, and other locations where sofatoto operates).

Data retention: We keep your account data as long as your sofatoto account is active. After account closure, we retain data for five years (identity documents) or indefinitely (betting records) to comply with legal and fraud-prevention requirements.

Your rights and contact

You have the right to access all data we hold about you on sofatoto. You may request correction of inaccurate information or deletion (where legally permitted). To exercise these rights, contact our support team via email, live chat, or in-app messaging. We respond within 14 business days. If you are not satisfied with our response, you may file a complaint with your local data-protection authority.

This privacy policy applies to sofatoto.id and all sofatoto services. We may update this policy periodically. Changes take effect when published. Your continued use of sofatoto constitutes acceptance of the updated policy.

Last updated: 2026. For questions about our privacy practices, contact the sofatoto support team.