sofatotoTerms of Use

When you open an account on sofatoto, you agree to these terms. We set out what we do, what you agree to, and how disputes are handled. Our platform operates only where local law permits online gaming and sports wagering. We do not offer services in jurisdictions where such activities are prohibited.

These terms apply to all sofatoto users in supported regions. They cover account opening, deposits and withdrawals, bonus conditions, and settlement rules for football (Liga 1, Piala AFF, Champions League), live-dealer games (blackjack, roulette, baccarat), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). By accessing sofatoto, you confirm you are legally able to use our services and you accept these terms in full.

We update these terms periodically. Changes take effect when published on our site. Continued use of sofatoto means you accept the updated version. If you do not agree to any change, you may request account closure.

Account opening and verification on sofatoto

We require all sofatoto members to verify their identity before placing stakes or withdrawing funds. You provide your legal name, date of birth, government-issued ID number (KTP, passport, or driving license), and proof of address (utility bill or bank statement dated within 90 days). You also upload a self-portrait taken within 30 days, showing your face and matching your ID.

Our verification team reviews your documents within one to three business days. If documents are unclear or incomplete, we request resubmission; this may add one to two more days. Once approved, your account is unrestricted. We may request additional documents at any time if we have concerns about account security or regulatory compliance.

Deposits and withdrawal terms

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately for e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and within one business day for bank transfers. Your sofatoto account balance is credited as soon as we receive payment.

Withdrawals are subject to account verification and are processed according to your membership tier. Standard-tier members (verified) withdraw within two business days; higher tiers may clear faster depending on their account status. Withdrawal requests are processed during business hours; during major holidays (Idul Fitri, Idul Adha, Imlek), all processing may extend by one additional business day. We do not charge member withdrawal fees. The payment method you use for withdrawal must match the identity verified on your account.

Bonus terms and conditions

We offer promotional bonuses from time to time. Any bonus is conditional on meeting specified wagering requirements on sofatoto. Bonuses are non-transferable and may be forfeited if your account is closed or if wagering requirements are not met within the promotional period. We reserve the right to withhold bonuses or reverse credited amounts if we detect fraudulent activity, collusion, or breach of our terms.

Bet settlement and results on sofatoto

All bets on sofatoto settle according to the rules published in our market descriptions and sport-specific settlement guidelines. For football matches (Liga 1, Piala AFF, Champions League), we follow standard FIFA rules: own goals count toward the scoring team, penalties and direct free kicks count as regular play, and own-goal scorers are credited to the opposing team. Goals scored in extra time count; goals in penalty shootouts do not (unless the market explicitly includes shootout bets). Match postponements are handled per our published rules—typically, bets are refunded if a match does not complete within 48 hours of the original scheduled start.

For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), results are final once the dealer completes the hand. No reversals or appeals apply. Payouts are automatically credited to your sofatoto account within seconds of settlement.

For slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), spins resolve instantly using certified random-number generators. Results cannot be appealed or reversed.

• 1
  Account verificationRequired first

  Submit ID, address proof, and self-portrait. Verification typically takes one to three business days on sofatoto.

• 2
  Deposit via online payment, e-wallet, or bankFunds credited immediately

  E-wallet deposits clear instantly; bank transfers clear within one business day on sofatoto.

• 3
  Place bets and play on sofatotoInstant settlement

  All bets settle according to published rules. Results are final once confirmed.

• 4
  Withdraw to mobile banking, local payment, or bankProcessing timeline varies

  Standard withdrawals process within two business days; higher tiers may clear faster on sofatoto.

Our sofatoto policies and dispute resolution

We keep your account data secure using industry-standard encryption. sofatoto does not sell, rent, or share your personal information with third parties except where necessary to process payments (e.g., passing your bank details to our payment processor) or where required by law.

Account suspension and closure

We may suspend or close your sofatoto account if we detect fraud, money-laundering activity, underage access, or violations of these terms. If we suspend your account, we notify you by email and provide a reason. You may request an appeal within 14 days. If your account is closed, any remaining balance is held for 90 days; after that, unclaimed balances are forfeited.

Disputes and complaints on sofatoto

If you dispute a bet settlement or have a complaint about sofatoto's service, contact our support team via email, live chat, or in-app messaging (English and Indonesian available). We aim to respond within 24 hours on business days. If you are not satisfied with our response, you may escalate your complaint. We review escalations within five business days and provide a final determination.

We maintain records of all bets, settlements, and transactions on sofatoto for a minimum of five years. You may request a copy of your account history at any time.

Limitation of liability

sofatoto provides its platform "as is" without warranties. We are not liable for indirect or consequential damages—for example, lost profits, business interruption, or data loss—arising from your use of sofatoto. Our total liability to you is limited to your account balance at the time of the claim.

Changes to sofatoto terms and services

We may update these terms, game rules, or payment methods at any time. Changes are effective immediately upon publication on our site. Your continued use of sofatoto constitutes acceptance of any updated terms. If you do not accept a change, you may request account closure.

These sofatoto terms and all related policies are governed by the jurisdiction in which sofatoto operates. You agree to submit to the jurisdiction and venue of courts in that location for any legal proceedings.

Last updated: 2026. For questions about our terms or policies on sofatoto, contact our legal team via the support portal.